SHI | North Pole tech support

In a sleek, high-tech version of Santa’s workshop, an elf in a tracksuit stares at a pile of old, useless laptops. Frustrated, he sighs and suggests using them as firewood. At a nearby mission control desk, another elf quickly calls for SHI. Within seconds, an SHI representative appears—seemingly out of thin air—carrying a recycling bin to collect the outdated tech. The first elf, stunned by how fast it happened, blurts out: “What are you, teleporting now?”

The SHI rep just smiles.

The Formula (That Works at Any Budget)

Painful truth = Getting rid of old IT equipment is a nightmare.
The ad captures a relatable frustration every business faces: what to do with obsolete hardware. The elf’s sarcastic “firewood” idea says it all—outdated tech feels useless and annoying to deal with.
Lesson: Don’t just highlight how you help customers upgrade—show how you eliminate the headaches that come after.

Metaphor made real = The IT partner as a magical helper.
Instead of explaining logistics or timelines, SHI brings its speed to life through fantasy. The rep doesn’t just arrive quickly—he teleports. It’s an instantly clear way to show how effortless the company makes IT support.
Lesson: If your service feels fast and easy, show it as something almost magical. It turns efficiency into entertainment.

Punchline question = “What are you, teleporting now?”
The ad’s entire value proposition is wrapped up in one perfect line. The elf’s genuine shock doubles as a testimonial, proving SHI’s responsiveness without needing a single claim or stat.
Lesson: Let your characters express the customer’s reaction. When the story sells your product naturally, the message sticks.

Humor Breakdown

The humor comes from contrast. Santa’s workshop isn’t a cozy fantasy—it’s a modern logistics hub run by stressed-out elves in tracksuits. Into this chaos walks the calm, capable SHI rep, solving the problem instantly.

That deadpan contrast between holiday magic and IT reality makes the “teleporting” gag land beautifully. It’s a simple, smart twist that blends corporate reliability with Christmas charm.
Lesson: Use familiar, whimsical worlds to highlight real-world problems. The mix of fantasy and practicality makes B2B humor more relatable.

Final Verdict

SHI delivers a short, clever, and refreshingly human holiday ad. In under 30 seconds, it turns an overlooked IT problem—disposing of old hardware—into a funny, memorable story.

The “teleporting” moment perfectly communicates the brand’s promise: fast, effortless, end-to-end service. By fusing Christmas nostalgia with real-world business pain, SHI proves that even B2B marketing can be magical, funny, and instantly clear.

BRAVE-o-meter Score

B: 8 | R: 9 | A: 8 | V: 8 | E: 9
BRAVE – 8.4/10

Watch the Full Ad & Learn More:

Website: SHI.com
LinkedIn: SHI on LinkedIn

(See what BRAVE means in our collection)

Understanding the B.R.A.V.E. Scoring System

The B.R.A.V.E. scoring system uses AI to deliver an unbiased evaluation of top-of-the-funnel B2B brand ads. It measures potential impact, memorability, and effectiveness by assessing five key components of a video ad or commercial. This system gauges an ad's capacity to drive brand recall and enhance salience, ensuring that creative work not only captures attention but also leaves a lasting impression.

What B.R.A.V.E. Stands For:

Each letter represents a key factor in determining an ad’s success:

  • BBoldness: Is the ad original, creative, or daring? Does it break away from generic B2B marketing, or is it just another forgettable corporate video?
  • RRelevance: Does it connect with a real buyer pain point? Is it addressing a specific frustration or need, or just listing product features?
  • AAttention: Does it grab and hold attention in the first few seconds? Is it visually or tonally engaging, or easy to skip?
  • VVibe: Does it create an emotional response—laughter, recognition, or surprise? Or does it feel like just another corporate info dump?
  • EEffectiveness: Will buyers remember the brand when they need a solution? Does the ad make an impact that lasts beyond the moment?

How It’s Applied to B2B Video Rating

Each video is scored 1 to 10 in all five categories, based on how well it meets the criteria. The total score (out of 50) is then divided by 5 to give a final B.R.A.V.E. score out of 10.

For example:

  • An ad scoring B-8 | R-9 | A-7 | V-6 | E-8 has a total of 38/50.
  • The final B.R.A.V.E. score is 7.6/10.

Why It Matters

B2B ads often struggle with being bland, forgettable, or ineffective. The B.R.A.V.E. system ensures they are judged by their ability to break through, connect with buyers, and drive action.

Simply put: If your ad isn’t B.R.A.V.E., it’s invisible.

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