Sinch | The Customer Communications Cloud

Sinch’s ad introduces its Customer Communications Cloud in a straightforward yet engaging way, showing how its platform streamlines communication for businesses. With a focus on simplicity, the ad demonstrates how Sinch helps companies manage customer interactions across multiple channels efficiently and effectively.

The Formula (That Works at Any Budget):

Simplicity = Instant Clarity – The ad simplifies the complex world of customer communication by presenting Sinch as the all-in-one solution. This simplicity draws the audience in by directly addressing a key business pain point. → Lesson: In a crowded market, simplifying the problem and presenting a clear, easy-to-understand solution is powerful.

Demonstration = Persuasive Value – Instead of talking only about the product, the ad shows how Sinch works to make communication smoother and more effective. This demonstration of value makes the product’s promise feel tangible. → Lesson: Show your audience how your product solves their problems in real-world terms, not just in theory.

Efficiency = Strong Message – By focusing on Sinch’s ability to streamline processes, the ad highlights how much more effective businesses can be with the right communication tools. → Lesson: Emphasize the core benefit your product offers—efficiency in this case, which resonates strongly with business decision-makers.

Humor Breakdown:

This ad doesn’t rely heavily on humor; instead, it adopts a straightforward, practical tone. While it doesn’t use overt comedy, the simplicity and efficiency of the message might be seen as a “soft” form of humor—offering relief from the complexity of communication challenges that businesses face.

Final Verdict:

Sinch’s ad is a clean, clear, and efficient introduction to its Customer Communications Cloud. The emphasis on simplicity and the demonstration of the product’s effectiveness make it a persuasive ad for businesses looking to streamline their communication processes. Although there’s no heavy use of humor, the ease with which Sinch presents its solution makes the ad highly effective.

Brave-o-meter score: 

B-6 | R-8 | A-7 | V-6 | E-8

BRAVE – 7/10

Watch the full ad & learn more:
Website: Sinch
LinkedIn: Sinch LinkedIn Page

(See what BRAVE means in our collection)

Understanding the B.R.A.V.E. Scoring System

The B.R.A.V.E. scoring system uses AI to deliver an unbiased evaluation of top-of-the-funnel B2B brand ads. It measures potential impact, memorability, and effectiveness by assessing five key components of a video ad or commercial. This system gauges an ad's capacity to drive brand recall and enhance salience, ensuring that creative work not only captures attention but also leaves a lasting impression.

What B.R.A.V.E. Stands For:

Each letter represents a key factor in determining an ad’s success:

  • B — Boldness: Is the ad original, creative, or daring? Does it break away from generic B2B marketing, or is it just another forgettable corporate video?
  • R — Relevance: Does it connect with a real buyer pain point? Is it addressing a specific frustration or need, or just listing product features?
  • A — Attention: Does it grab and hold attention in the first few seconds? Is it visually or tonally engaging, or easy to skip?
  • V — Vibe: Does it create an emotional response—laughter, recognition, or surprise? Or does it feel like just another corporate info dump?
  • E — Effectiveness: Will buyers remember the brand when they need a solution? Does the ad make an impact that lasts beyond the moment?

How It’s Applied to B2B Video Rating

Each video is scored 1 to 10 in all five categories, based on how well it meets the criteria. The total score (out of 50) is then divided by 5 to give a final B.R.A.V.E. score out of 10.

For example:

  • An ad scoring B-8 | R-9 | A-7 | V-6 | E-8 has a total of 38/50.
  • The final B.R.A.V.E. score is 7.6/10.

Why It Matters

B2B ads often struggle with being bland, forgettable, or ineffective. The B.R.A.V.E. system ensures they are judged by their ability to break through, connect with buyers, and drive action.

Simply put: If your ad isn’t B.R.A.V.E., it’s invisible.

Share on social media