Lenovo | Users Happen | “Lunch”

Lenovo’s Users Happen ad uses humor to show the chaos that IT teams often deal with. In the “Lunch” episode, a user’s meal turns into a tech disaster. The ad highlights the need for durable, reliable workplace devices.

The Formula (That Works at Any Budget)

Workplace Accidents + Humor = Engaging Content

The ad shows a classic office mishap: a spilled lunch causes mayhem. It’s funny—and familiar to anyone in tech support.
→ Lesson: Use everyday situations to build instant connection with your audience.

IT Problems + Device Reliability = Clear Value

The story shows how fragile tech creates big problems—and how Lenovo devices solve them.
→ Lesson: Focus on your customer’s pain points, and show how your product prevents them.

Simple Story + Visual Comedy = Memorable Message

The short, punchy format and strong visuals make the ad easy to follow—and hard to forget.
→ Lesson: Use storytelling and humor to boost retention and brand recall.

Humor Breakdown

The ad uses situational comedy to great effect. A normal lunch turns into chaos, with exaggerated reactions that poke fun at real IT struggles. The humor lands because it feels true to life—just a little more extreme.
→ Lesson: Use light exaggeration to make real problems feel both funny and familiar.

Final Verdict

Lenovo’s “Lunch” ad from the Users Happen campaign nails the balance of humor and relevance. It highlights a key truth: users make mistakes—but your tech shouldn’t. With reliable devices, Lenovo helps IT teams stay ahead of the mess.

BRAVE-o-meter Score:

B-6 | R-8 | A-7 | V-7 | E-6
BRAVE – 6.8/10

Learn more about Lenovo:
Website: lenovo.com
LinkedIn: Lenovo on LinkedIn

(See what BRAVE means in our collection)

Understanding the B.R.A.V.E. Scoring System

The B.R.A.V.E. scoring system uses AI to deliver an unbiased evaluation of top-of-the-funnel B2B brand ads. It measures potential impact, memorability, and effectiveness by assessing five key components of a video ad or commercial. This system gauges an ad's capacity to drive brand recall and enhance salience, ensuring that creative work not only captures attention but also leaves a lasting impression.

What B.R.A.V.E. Stands For:

Each letter represents a key factor in determining an ad’s success:

  • B — Boldness: Is the ad original, creative, or daring? Does it break away from generic B2B marketing, or is it just another forgettable corporate video?
  • R — Relevance: Does it connect with a real buyer pain point? Is it addressing a specific frustration or need, or just listing product features?
  • A — Attention: Does it grab and hold attention in the first few seconds? Is it visually or tonally engaging, or easy to skip?
  • V — Vibe: Does it create an emotional response—laughter, recognition, or surprise? Or does it feel like just another corporate info dump?
  • E — Effectiveness: Will buyers remember the brand when they need a solution? Does the ad make an impact that lasts beyond the moment?

How It’s Applied to B2B Video Rating

Each video is scored 1 to 10 in all five categories, based on how well it meets the criteria. The total score (out of 50) is then divided by 5 to give a final B.R.A.V.E. score out of 10.

For example:

  • An ad scoring B-8 | R-9 | A-7 | V-6 | E-8 has a total of 38/50.
  • The final B.R.A.V.E. score is 7.6/10.

Why It Matters

B2B ads often struggle with being bland, forgettable, or ineffective. The B.R.A.V.E. system ensures they are judged by their ability to break through, connect with buyers, and drive action.

Simply put: If your ad isn’t B.R.A.V.E., it’s invisible.

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